{"id":1143,"date":"2025-08-05T11:35:15","date_gmt":"2025-08-05T11:35:15","guid":{"rendered":"https:\/\/morphcube.pl\/?page_id=1143"},"modified":"2025-09-29T02:53:29","modified_gmt":"2025-09-29T02:53:29","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/morphcube.pl\/pl\/refund_returns\/","title":{"rendered":"Polityka zwrot\u00f3w i refundacji"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1143\" class=\"elementor elementor-1143\" data-elementor-settings=\"{&quot;element_pack_global_tooltip_width&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_padding&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true}}\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9a8c0a7 e-flex e-con-boxed e-con e-parent\" data-id=\"9a8c0a7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2917091a elementor-widget elementor-widget-text-editor\" data-id=\"2917091a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<h2>Returns &amp; Refunds Policy<\/h2>\n<h3>1. Returns<\/h3>\n<p>If you are a consumer, you have the right to withdraw from a purchase contract within 14 days without giving any reason. This applies to physical products only.<\/p>\n<h4>2. How to Return<\/h4>\n<p>To initiate a return, please contact us by email at <a href=\"mailto:support@morphcube.com\">support@morphcube.com<\/a> within 14 days of receiving your item. You must then return the goods within 14 days from the date of informing us.<\/p>\n<h4>3. Return Address<\/h4>\n<p>Morphcube Sp. z o.o.<br \/>Ul. Smrekowa 26B<br \/>34-500 Zakopane<br \/>Poland<\/p>\n<h4>4. Condition of Returned Items<\/h4>\n<p>Returned items must be unused, in original condition and packaging. We reserve the right to deduct from your refund if the item has been damaged or shows signs of use beyond necessary handling.<\/p>\n<h4>5. Shipping Costs<\/h4>\n<p>You are responsible for the cost of returning the goods. We recommend using tracked or insured shipping, as we are not responsible for lost returns.<\/p>\n<h4>6. Refunds<\/h4>\n<p>Once your return has been approved, we will process your refund within 14 days. Refunds will be made by bank transfer directly to the customer\u2019s account.<\/p>\n<p>The refund will always be issued in the same currency as the original payment:<\/p>\n<ul>\n<li>If the purchase was made in euros (EUR), the refund will be in euros (EUR).<\/li>\n<li>If the purchase was made in Polish zlotys (PLN), the refund will be in Polish zlotys (PLN).<\/li>\n<\/ul>\n<p>This ensures that refunds are processed securely, in the same form and currency as the original transaction.<\/p>\n<h4>7. Exceptions<\/h4>\n<p>The right to withdraw does not apply to digital downloads or customised items.<\/p>\n<h4>8. Model Withdrawal Form<\/h4>\n<p>You may, but do not have to, use this form: <a href=\"https:\/\/morphcube.pl\/wp-content\/uploads\/2025\/08\/Model_Withdrawal_Form_Morphcube.pdf\" target=\"_blank\" rel=\"noopener\">Download Withdrawal Form (PDF)<\/a><\/p>\n<hr \/>\n<h2>Polityka zwrot\u00f3w i reklamacji<\/h2>\n<h3>1. Zwroty<\/h3>\n<p>Je\u015bli jeste\u015b konsumentem, przys\u0142uguje Ci prawo do odst\u0105pienia od umowy zakupu w ci\u0105gu 14 dni bez podania przyczyny. Dotyczy to wy\u0142\u0105cznie produkt\u00f3w fizycznych.<\/p>\n<h4>2. Jak dokona\u0107 zwrotu<\/h4>\n<p>Aby rozpocz\u0105\u0107 procedur\u0119 zwrotu, skontaktuj si\u0119 z nami mailowo na adres <a href=\"mailto:support@morphcube.com\">support@morphcube.com<\/a> w ci\u0105gu 14 dni od otrzymania produktu. Nast\u0119pnie masz 14 dni na odes\u0142anie towaru.<\/p>\n<h4>3. Adres do zwrotu<\/h4>\n<p>Morphcube Sp. z o.o.<br \/>Ul. Smrekowa 26B<br \/>34-500 Zakopane<br \/>Polska<\/p>\n<h4>4. Stan zwracanych produkt\u00f3w<\/h4>\n<p>Produkty musz\u0105 by\u0107 nieu\u017cywane, w oryginalnym stanie i opakowaniu. Zastrzegamy sobie prawo do pomniejszenia zwrotu, je\u015bli produkt jest uszkodzony lub nosi \u015blady u\u017cytkowania wykraczaj\u0105ce poza konieczne sprawdzenie.<\/p>\n<h4>5. Koszty wysy\u0142ki<\/h4>\n<p>Koszt odes\u0142ania towaru ponosi kupuj\u0105cy. Zalecamy skorzystanie z przesy\u0142ki rejestrowanej lub ubezpieczonej, poniewa\u017c nie ponosimy odpowiedzialno\u015bci za zwroty zagubione w transporcie.<\/p>\n<h4>6. Zwroty<\/h4>\n<p>Po zatwierdzeniu zwrotu, dokonamy zwrotu \u015brodk\u00f3w w ci\u0105gu 14 dni. Zwroty b\u0119d\u0105 realizowane wy\u0142\u0105cznie w formie przelewu bankowego na konto klienta.<\/p>\n<p>Zwrot zawsze zostanie dokonany w tej samej walucie, w kt\u00f3rej zrealizowano p\u0142atno\u015b\u0107:<\/p>\n<ul>\n<li>Je\u015bli zakup zosta\u0142 op\u0142acony w euro (EUR), zwrot nast\u0105pi w euro (EUR).<\/li>\n<li>Je\u015bli zakup zosta\u0142 op\u0142acony w polskich z\u0142otych (PLN), zwrot nast\u0105pi w polskich z\u0142otych (PLN).<\/li>\n<\/ul>\n<p>Dzi\u0119ki temu zwroty s\u0105 realizowane w bezpieczny spos\u00f3b, w tej samej formie i walucie, co pierwotna transakcja.<\/p>\n<h4>7. Wyj\u0105tki<\/h4>\n<p>Prawo do odst\u0105pienia nie przys\u0142uguje w przypadku produkt\u00f3w cyfrowych oraz produkt\u00f3w personalizowanych.<\/p>\n<h4>8. Formularz odst\u0105pienia od umowy<\/h4>\n<p>Mo\u017cesz, ale nie musisz, skorzysta\u0107 z gotowego wzoru: <a href=\"https:\/\/morphcube.pl\/wp-content\/uploads\/2025\/08\/Model_Withdrawal_Form_Morphcube.pdf\" target=\"_blank\" rel=\"noopener\">Pobierz wz\u00f3r formularza odst\u0105pienia (PDF)<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-mcfaq1143 e-con-boxed e-flex e-con e-parent\" data-id=\"mcfaq1143\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-mcfh1143 elementor-widget elementor-widget-heading\" data-id=\"mcfh1143\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Returns and warranty questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-mcfa1143 elementor-widget elementor-widget-n-accordion\" data-id=\"mcfa1143\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2170\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2170\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Can I return or exchange my order? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2170\" class=\"elementor-element elementor-element-mcp11431 e-con-full e-flex e-con e-parent\" data-id=\"mcp11431\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-mct11431 elementor-widget elementor-widget-text-editor\" data-id=\"mct11431\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Yes. You have 14 days to return unused products in their original condition. Refunds are processed once the return reaches our warehouse.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2171\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2171\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Do Morphcube products come with a warranty? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2171\" class=\"elementor-element elementor-element-mcp11432 e-con-full e-flex e-con e-parent\" data-id=\"mcp11432\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-mct11432 elementor-widget elementor-widget-text-editor\" data-id=\"mct11432\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Absolutely. All HDF terrain kits are covered by a 2-year EU-compliant warranty against manufacturing defects.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2172\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2172\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> What does the warranty not cover? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2172\" class=\"elementor-element elementor-element-mcp11433 e-con-full e-flex e-con e-parent\" data-id=\"mcp11433\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-mct11433 elementor-widget elementor-widget-text-editor\" data-id=\"mct11433\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The warranty does not cover normal wear and tear, accidental damage, or modifications made to the product after purchase.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2173\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2173\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> What if my product arrives damaged? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2173\" class=\"elementor-element elementor-element-mcp11434 e-con-full e-flex e-con e-parent\" data-id=\"mcp11434\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-mct11434 elementor-widget elementor-widget-text-editor\" data-id=\"mct11434\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Contact us immediately with photos of the issue. We will arrange a replacement or repair free of charge.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2174\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2174\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Can Morphcube help repair items after the warranty ends? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2174\" class=\"elementor-element elementor-element-mcp11435 e-con-full e-flex e-con e-parent\" data-id=\"mcp11435\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-mct11435 elementor-widget elementor-widget-text-editor\" data-id=\"mct11435\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Yes. We offer a paid repair and parts replacement service to extend the life of your terrain kits.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Can I return or exchange my order?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes. You have 14 days to return unused products in their original condition. Refunds are processed once the return reaches our warehouse.\"}},{\"@type\":\"Question\",\"name\":\"Do Morphcube products come with a warranty?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Absolutely. All HDF terrain kits are covered by a 2-year EU-compliant warranty against manufacturing defects.\"}},{\"@type\":\"Question\",\"name\":\"What does the warranty not cover?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"The warranty does not cover normal wear and tear, accidental damage, or modifications made to the product after purchase.\"}},{\"@type\":\"Question\",\"name\":\"What if my product arrives damaged?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Contact us immediately with photos of the issue. We will arrange a replacement or repair free of charge.\"}},{\"@type\":\"Question\",\"name\":\"Can Morphcube help repair items after the warranty ends?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes. We offer a paid repair and parts replacement service to extend the life of your terrain kits.\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Returns &amp; Refunds Policy 1. 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